Responsibilities:

- Manage solution development team responsible for developing customer specific solutions using Zinier platform and products
- Able to handle complex projects independently
- Lead the day to day effort of the Implementation team to ensure that client needs are met and projects are successfully executed by monitoring relevant activities, deliverable and timelines
- Develop and review project plan, milestones and delivery
- Demonstrate technical leadership to deliver on-time/on-budget software by helping teams to accurately estimate effort and budget along with scheduling for various releases
- Able to work in tight deadlines and to prioritize competing demands effectively
- Build credibility and trust with internal teams and Clients based on an ongoing demonstration of commitment to quality and service
- Provide project status updates to the senior management team at regularly scheduled meetings and as requested
- Share best practices on product delivery within the Implementation team and provide recommendations for process improvements
- Develop and maintain technical implementation documentation and manage submitted document within the corporate knowledge base
- Develop strong working relationships with other teams within the organization and foster cross team collaboration
- Work with clients, business and functional teams to gather requirements

Experience:
- 8+ years of related experience with hands on technical delivery and management of IT services, cloud technology, SaaS solutions, software implementation for external client engagements
- Excellent overall technical knowledge of different applications (not limited to) ERPs, system integration, workflows, databases, archival systems
- Ability to design complex solutions.
- Should have managed end to end 4-5 projects
- Excellent verbal and written communication skills and a commitment to collaborate with people
- Experience in providing architectural guidance and direction to project teams
- Experience with client services, project management, and solution delivery
- Strong analytical and technical skills
- PMP certification would be an advantage
- Experience in driving strategy, prioritize projects and feature sets, and set stakeholders expectations by considering several factors in managing the implementation project
- Success working independently as self-starter and within a team environment
- The ability to work with cross-functional teams internally and externally to achieve results
- A high level of attention to detail, excellent follow through, and reliability
- Experience engaging with people across a variety of levels with diverse backgrounds
- A commitment to doing the right things the right way